ADVICE AGENCIES AND HELPFUL CONTACTS FOR PROFESSIONALS

The Community Engagement Group have created a signposting document  which pulls together all the services operating in Lambeth who can provide support to adults at risk and their carers. The services listed in this document may be able to help you if you are worried about possible abuse and neglect, or may be able to help you through the process of raising a safeguarding concern with the local authority.

We have taken care to ensure that all information included in this document is correct, but if you notice any errors relating to services offered by your organisation please contact LSABAdmin@Lambeth.gov.uk to request changes. We also welcome suggestions for other services which can be included within this document.

Advocacy and Legal Support

Connected Lambeth

Connected Lambeth is the Adult Social Care Services Directory for Lambeth residents. It provides an easy way to find local services, support, and community resources to help people live independently and stay connected. Through Connected Lambeth, you can: Search for care and support services in your area Access information on health, wellbeing, and community activities Find guidance on housing, benefits, and financial support Website: https://connectedlambeth.org Connected Lambeth is designed to make it simpler for residents, carers, and professionals to navigate available services and get the right help at the right time.

GAIA (Domestic Violence Service in Lambeth)

The Gaia Centre provides confidential, non-judgemental and independent support services in Lambeth for i) Women and girls aged over 13, ii) Men aged 16 or older, and ii) Transgender who are experiencing gender-based violence.

Telephone: 0207 733 8724

VoiceAbility (Advocacy Services)

VoiceAbility provides independent advocacy services to help people express their views, make informed decisions, and secure their rights. Advocacy ensures that individuals are heard and supported when navigating health and social care systems. VoiceAbility can help if you: Need support to understand your options and make choices about your care Want help to communicate your views in meetings or with professionals Require assistance to challenge decisions or access services you are entitled to Are involved in Care Act assessments, safeguarding processes, or NHS complaints

Telephone: 0300 303 1660

Lambeth Carers Hub (Carers Support)

Carers Hub is dedicated to supporting unpaid carers in Lambeth—people who look after a family member, friend, or neighbor who cannot manage without help due to illness, disability, mental health needs, or addiction. Carers Hub exists because caring can be rewarding, but it can also be challenging and isolating. Their mission is to ensure carers have the information, advice, and emotional support they need to maintain their own wellbeing while continuing to care for others. Carers Hub can help you: Understand your rights and entitlements as a carer Access practical support, including Carers Assessments and respite options Join peer support groups and connect with other carers Get advice on benefits, finances, and employment Find training and resources to help you in your caring role

Telephone: 020 7501 8970

Charities that support with Safeguarding Adults

Hourglass

Hourglass (previously known as Action on Elder Abuse) is a specialist organisation focused exclusively on the issue of elder abuse. You can report concerns about elderly abuse to their hotline. The (no-charge) helpline is available throughout the UK Monday to Friday, 9am to 5pm. In London, they also run a South London Elder Abuse Recovery Service (EARS) where volunteers provide support for older people affected by abuse. This can can range from weekly telephone calls, to acting as escorts to hospital appointments or therapeutic activities.

Telephone: 080 8808 8141

RESPOND: (For adults with learning disabilities)

Respond works with children and adults with learning disabilities who have experienced abuse or trauma, as well as those who have abused others, through psychotherapy, advocacy, campaigning and other support. Respond also aims to prevent abuse by providing training, consultancy and research.

Telephone: 0808 808 0700

Address: 3rd Floor 24-32 Stephenson Way London NW1 2HD

Other relevant Safeguarding Adults Support services

UK Modern Slavery Human Trafficking Centre

The Modern Slavery Human Trafficking Unit (MSHTU) is part of the Organised Crime Command in the National Crime Agency. They work within the UK and internationally to combat modern slavery crimes. They collaborate with partners including police forces, the Home Office and other government departments, the UK Border Force and UK Immigration Enforcement, the Gangmasters Labour Abuse Authority (GLAA), international agencies, non-governmental organisations (NGOs) and many charitable and voluntary expert groups.

Telephone: 0370 496 7622

Address: Units 1 - 6 Citadel Place, Tinworth Street, London SE11 5EF

Home Office: Modern Slavery helpline

Modern Slavery helpline

If you think slavery is happening, do not attempt to let the victim know that you have reported it or confront the traffickers. You need to ensure their safety and yours. If you feel you are in a situation of slavery, you can use any of the contact methods below:.

Telephone: 0800 0121 700

Address: https://modernslavery.co.uk/contact.html (online form)