A message from the Lambeth Safeguarding Adults Board regarding Coronavirus outbreak (COVID-19)

We all have a role to play in safeguarding adults at risk. This website is for Lambeth residents, health and social care staff and other professionals working in the borough. It provides information about Safeguarding Adults with the aim of helping you to understand what adult safeguarding means and what you can do to support adults who may be at risk of or experiencing abuse or neglect. 

During this pandemic, we will endeavour to include information on this website which may be helpful to you directly or if you are trying to help someone else. It is vital that we all come together to support and protect those who are most vulnerable. People need to be encouraged to offer help to elderly and other vulnerable people in their neighbourhood using the precautions that government has outlined, to reduce transmission.

If you have concerns about yourself, your neighbour or someone in your community, please see our list of resources that can support you.

Lambeth Council also has a coronavirus helpline for people aged 70 or over and people of any age with the health conditions: 020 7926 2999 (The helpline is open from 9am - 5pm Monday to Friday).

You can also sign up for email updates about coronavirus in Lambeth.


Contact with friends and family in care settings

Person using phone

The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 currently prohibit us all from leaving the place where we live to visit friends and relatives. This has been brought into force due to the current Coronavirus pandemic and is an essential order given to reduce the spread of this virus.

In Lambeth, we have a number of Care Providers, who have had to take swift action to protect their residents and this has meant restrictions on contact with the outside world, including visits by family members and friends, in line with Regulation 6 of the above regulations.

Lambeth has advised all our Providers, that they must do whatever they can to facilitate other types of contact with loved ones such as telephone, Skype, Whatsapp video calling, Zoom or Facetime.

We recognise that there will be some cases, where a resident may be very unwell or considered terminal and in these circumstances, care home providers will consider what arrangements can be made to safely enable contact, which does not place other vulnerable residents at risk. This is likely to include that visitors will be expected to wear personal protective equipment (provided to them) for these visits and allowed access only at agreed times.

We appreciate that this can be a very distressing situation for families wanting to be near loved ones and we will endeavour to do all we can to facilitate this whilst trying to ensure everyone is kept safe.